Subscription Management

Everyday Essentials, on Your Schedule

AFAFAHIU may offer optional subscriptions for eligible products. A subscription allows you to receive selected products regularly without placing a new order for every delivery.

Before You Subscribe

The product page and checkout will display:

  • The products and quantities included.
  • The recurring price.
  • The delivery frequency.
  • Any subscription discount.
  • Applicable shipping charges and taxes.
  • Automatic-renewal terms.
  • Available management and cancellation methods.

You must actively select the subscription option and agree to the recurring terms. A subscription will not be created solely because you failed to opt out.

Automatic Billing

Your saved payment method is charged automatically on the billing date shown in your account. Each successful renewal creates a new order for fulfillment.

The billing date is not the delivery date. Processing and carrier transit time apply after payment.

Your renewal total may change if you change products or quantities, a disclosed discount expires, shipping or tax changes, or we provide legally required notice of a product-price change.

Manage Your Subscription Online

Sign in to your customer account and open the subscription-management section. Depending on the plan and available controls, you may be able to:

  • View the next billing date and recurring total.
  • Review previous subscription orders.
  • Update your shipping address.
  • Update or replace your payment method.
  • Change eligible products or quantities.
  • Skip an upcoming order.
  • Pause and resume the subscription.
  • Cancel future renewals.

If you cannot access the subscription-management section, contact us through our Contact Us page.

We will not require a telephone call to cancel a subscription that was started online.

Changes and Cutoff Times

Complete changes before the next scheduled billing date whenever possible. Changes submitted after a renewal has been charged or entered fulfillment may take effect in the following cycle.

We cannot guarantee cancellation or modification of an order already being processed.

Cancellation

You may cancel at any time without a cancellation fee or minimum commitment unless a specific promotional offer clearly states otherwise before purchase.

Cancellation stops future billing and future subscription deliveries. It does not automatically cancel or refund an order that has already been charged or entered fulfillment.

An eligible processed order may be returned under our Return & Refund Policy.

Skipping or Pausing

When available, skipping affects only the selected upcoming order. Pausing stops future renewals until you resume.

After making a change, review the next billing date shown in your account and keep the confirmation for your records.

Failed Payments

If a recurring payment fails, we or our payment provider may retry the payment and ask you to update your payment method.

The related shipment may be delayed, skipped, paused, or canceled until payment succeeds.

Address Changes

Update your delivery address before the next billing date.

Changing the default address elsewhere in your account may not automatically update an existing subscription, so confirm the address shown inside the subscription itself.

Subscription Notices

We send order confirmations and other transactional notices to the contact information associated with your account.

We will also provide renewal reminders and advance notice of material price or term changes when required by applicable law.

Returns and Refunds

Subscription shipments follow the same Return & Refund Policy as one-time orders.

Canceling a subscription is separate from requesting a return or refund.

Need Help?

For assistance managing, changing, pausing, or canceling a subscription, please use our Contact Us page.